The early adopter "cloud crowd" makes the most
headlines, but they're only the tip of the small business iceberg.
Looking at various data storage vendor customer numbers has convinced
me 90% of small businesses are still mostly land (or LAN) based. Some
people don't yet trust Internet data storage, and some like to wear
data storage suspenders with their data storage belts. The good news
for both? Options for combo cloud and local storage hybrids continue to
grow.
What do you need to do with your files? Create them, share them, change them, back them up, and archive them in regulated
industries. You can do all these things locally or online. Some early adopter small companies do everything online, but most
small businesses still do everything locally. Smart business now requires a mixture of local and online data storage to add
offsite backup in case of a disaster, and easy data sharing with remote coworkers and business partners.
The best local and online combination I've seen, for the last three years, is FileEngine, a small company in Indianapolis. Custom hardware, in fire engine red (the owner jokes it's "file engine" red) provides local
user file storage much like a Windows Server without the Web and e-mail server cost and complexity. Local users store their
files on the FileEngine rather than on their own computers, which reduces file loss risk (remember you can't trust users to
protect their files). The FileEngine saves two weeks of file changes locally on the server, like a network "undelete" key
for your files. Thirteen months of data files, sent automatically every night, are stored on the big FileEngine in the sky
(their dedicated backup servers).
Many small business owners still prefer data storage they can touch,
and they can touch the FileEngine. They rarely need to, because
FileEngine handles management remotely, but it makes people feel better
that their files are local for faster restore. And it makes them feel
better again that more than a year of file changes are safely backed up
online. All this hardware, software, and service starts at $1 per hour,
or $8 per day.
I'm amazed FileEngine's great idea hasn't been copied for a couple of years, but one new company is coming from the cloud
down to local rather than from local up to the cloud. Egnyte offers an "on demand file server" that's strictly cloud based. You treat the Egnyte service like a local file server, but
it's all online.
While Egnyte wrongly calls itself the first hybrid cloud/on-premise
file server solution (FileEngine beat them by three years), it may be
the first online storage service to provide a way to tie local hardware
to your online backup files. Rather than provide the hardware as does
FileEngine, Egnyte provides software to coordinate online files with
your own off the shelf storage device (Maxtor, Simpletech, Western
Digital, Toshiba, etc). You can also use your local computer hard
drive.
Think of this as a local copy of your online backup files, so you can access them if you can't reach the Internet. People
want that, as evidenced by all the trouble Google has gone to so some users can keep many of their Google Mail files on their own hard disk.
While we're still talking backup, another new company has joined the local appliance connected to hosted online backup lineup.
Axcient
offers local hardware that pulls data from personal computers and
servers without needing to load software on them. Then the files are
organized and sent to Axcient's data storage facilities for online
backup. You get local backup and remote backup. The hardware/software
service starts at about $100 per month.
SonicWall brought out something similar a couple of years ago with their SonicWall CDP Appliance Series.
CDP stands for Continuous Data Protection, and SonicWall (or
LassoLogic, the company they acquired) puts software on each client
computer so they can grab every change to every file almost as soon as
it happens. The software agent watches for changes to the file system,
then sends just the changes to the appliance, which forwards the
changes up to safe online storage. You have to add software to every
client, but you save every file change immediately, rather than waiting
for a scheduled backup sweep of changed files.
Finally, you can now synchronize files between multiple computers and back them up at the same time. BeInSync, now owned by Phoenix Technologies, added online backup to their successful folder synchronization service. I don't accept
folder synchronization as a backup method, because if you delete a file by accident, you also delete it in the synchronized
folder. Oops. Backup means an accidental deletion of a file can be restored from a safe copy elsewhere.
That said, when BeInSync added their online backup component, you
got the best of both worlds. Folder synchronization works great for
many reasons, especially for scattered teams that must keep all
documents current. You can choose which folders are shared, and which
are also backed up. Remote sales teams can always have the latest
product information, contracts, and reports. Committees no longer have
to e-mail versions of amended documents back and forth. Your important
files are all synchronized, and better than that, they're automatically
backed up. Win win.
These local and online hybrid products and services erase the
boundaries so many people have come to expect, but that's good. You no
longer have the "local vs. online" argument complicating your data
storage plans. Working together always beats confrontation, and now
your local file storage fanatics and your online file storage fanatics
can both be happy.
James Gaskin for
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