Increasingly, Financial Insights is having conversations with banks and other financial institutions around social networking; the good, the bad, and the ugly. The "good" is focused on the engagement and collaboration which financial institutions can achieve with social networking - both internally with their workers and externally with their clients. The "bad" is the potential for risk, specifically reputation risk, which can occur in the blogosphere. The "ugly" focuses on the fraudsters and the potential harm they might cause to institutions and their customers. While we continually write about the "good" and future research in our Security Practice will focus on the "ugly" issues of malware, trojans, etc., for this blog, I wanted to focus on the "bad". That is the reputation risk which is often top of mind for senior financial executives and what they can do about it.
Read More >>