ITEC

This will probably be the most self-promoting post I’ve ever written. Skip it, if you want. I'd understand.

The time has come. I have a favor to ask. If you're interested in our book, if you support all that I've given you over the past several years, if you want to buy a friend (or an entire small village) a gift, I'd like to request that you buy Trust Agents from your favorite online source. This request itself is a social media experiment in trust (or I'm just asking you to buy books)

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Tired of feeling second rate because Europe and Asia has faster Internet service for less money? Then don't look at your cell phone, because DSL Reports' story, Consumers in U.S., Canada Pay More for Wireless, describes how US cell phone carriers charge us five times more than they charge Europeans. Except the Spanish, the unlucky European country that gets charged American rates for some reason.

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Unified communications provides numerous ways to improve how people interact. But as it encompasses IP PBX, VoIP, email, audio/video/Web conferencing, voicemail, unified messaging, and instant messaging, most organizations don't know where to begin.

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Hey, folks. It's good to be back after a three-week hiatus. While I was gone, AP continued its quixotic attack on linking. To be honest, I find this debate tiresome, but AP insists on bringing it up every few months and somebody needs to set them straight. I find it hard to believe that in 2009, there are still those in the news business who insist that links are evil, sucking the profits from the steely fingers of dying newspapers, but this attitude, this insistence of maintaining total control of content shows a complete lack of understanding about how the web works.

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When are we going to see high-level service level agreements (SLAs) and Quality of Service (QoS) guarantees as they relate to mobile broadband and business applications?

To date, there are few, if any, commitments that go beyond dropped data sessions and network availability, such as guaranteed speed and quality. But attitudes could be changing as operators find more difficulty in monetizing their mobile data networks. Flat-rate pricing plans are driving up traffic but the corresponding revenues aren't matching up to the cost. Offering premium services with varying levels of QoS attached is appealing to make up for that cost. At least that is what a host of experts in the industry say. We just haven't heard that mantra publicly from the operators themselves yet.

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It's almost time for enterprises to open their doors to the newest addition to the Windows family-or is it? When Windows Vista came on the scene, many enterprises were so entrenched with Windows XP, they hesitated, and Vista was not widely deployed. So what new features has Microsoft developed that speak directly to enterprise users? What is so appealing about the latest offering from the king of OSes? Here is a look at Microsoft's newest operating system.

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When you think of a hard-core gamer, do you picture a teenage boy battling his friends in World of Warcraft?

Think again.

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It's time to set policy for Twitter use at work and roll it into your office code of business conduct.

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Once again, IT execs want to kill the People's Choice of Computing, the netbook. Over and over we hear from IT people that netbooks are terrible and we should buy a "real" computer. Now Datamation asks Is the Netbook Dead? Ha! It Never Existed! and tries to throw more cold water on the hottest and brightest hardware sector.

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Dell will announce the launch of a mobile phone for the Chinese market within the next few days, according to the blog TechCrunch. The report said the phone was "iPhone-like," has a touchscreen and does not have a physical keyboard.

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