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Go Green Affordably

In today's carbon-constrained, environmentally conscious world, becoming a "green" organization can result in real monetary savings. Even though being green is sometimes derisively associated with the extremes of the environmental movement, the fact is that energy will only get more expensive as natural sources of energy are depleted. Saving energy makes bottom-line sense.

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Google Wave: Is it useful, or just cool?

At Gilbane's 2009 Content Management conference in Boston last week, a funny thing happened prior to the beginning of a session on Google Wave. The moderator, Gilbane's Larry Hawes, asked the attendees to raise their hands if they currently had access to Google Wave; about half of the attendees raised their hands. Hawes then said he had several extra Google Wave invites which he would be happy to share: *Crickets*.

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The Changing Role of IT

Historically Information Technology (IT) has been like a "fast food" organization. The customer puts in their order for a new project, it gets approved, and the customer goes about doing their "regular work" while IT works the project. This model doesn't work in today's business environment for many reasons.

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What Google phone does and doesn't mean for wireless industry

Google apparently isn't content to have its Android mobile operating system merely dominate the season.

When Google released its own smartphone to employees to play with this weekend, it served notice that it plans to push the Android brand aggressively throughout the winter. And while the Motorola Droid garnered its fair share of hype this fall as the first-ever Android-based phone available on the Verizon network, Google's own phone -- currently known as the "Nexus One" -- significantly ups the game

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Six tips for managing teleworkers

I once had a boss who wanted to see his workers all the time. He didn't want anyone going to a meeting or out to lunch. He wanted to see everyone working at all times.

He would not have done well in today's telecommuting environment, a trend that is growing by leaps and bounds. For starters, a manager has to trust that the employee will be working and not playing pool or watching TV while teleworking.

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Data Lockdown

Locking down customer and employee data can be rife with challenges, but proper security measures are imperative and often involve multiple layers of defenses and processes. Here's a look at what you need to know about protecting your valuable data.

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2009: A year to forget but hope is on the way

It's been a really tough year for business and information technology. By this time last year, the market had already crashed, unemployment was rising and the future was unknown.

Next year will be better. It's a good thing, too, because everyone in the IT market is pretty tired of pay cuts, layoffs, belt-tightening and delayed upgrades. Everyone certainly is ready to move on from a year of many challenges that forced IT executives to do more with less, and IT talent simply to be grateful for a job that did not disappear.

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Supreme Court to consider privacy in text-messaging case

The U.S. Supreme Court has agreed to review a federal appeals court ruling involving the privacy of personal text messages sent and received by a member of the Ontario, Calif., police department on his official pager.

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Social networking could be the vector for next malware wave

Security solutions firm F-Secure Malaysia has warned of the need for greater vigilance when it comes to the use of social networking. F-Secure Malaysia senior security response manager, Chia Wing Fei, noted the increasing popularity of social networking versus more traditional mediums such as e-mail. Chia argued that while users have learned to be skeptical about links forwarded from anonymous senders in e-mails, they tend to be far more trusting of their community of acquaintances at sites such as Facebook.

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Citizen Engagement: Engaging the not so easily engaged -- does it matter to government efficiency?

Engagement is critical to a healthy relationship between the government and its citizens. Governments need to constantly monitor the usefulness, satisfaction, and trust levels associated with online applications and then to refine them based on the findings. Over the past few years much energy has been directed towards service delivery designed with the citizen at the heart. Do you believe that citizens really believe they are the focus of your services? Or, do they feel as though they are on the periphery and disengaged? We all know that it is vital for citizens to have a sense of belonging to the local community, but there is still a question mark associated with how well they relate to services that are delivered electronically. What's the problem?

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